How do I return an item?
BalanceBikeOutlet.com will not accept unauthorized returns, please contact BalanceBikeOutlet.com to obtain a return authorization number. If you are
not completely satisfied with your purchase from BalanceBikeOutlet.com,
you may return your item(s) within 30 days of receipt. Customers are
responsible for all return shipping costs and products purchased with
our free shipping offer will be credited less our original shipping
cost.
All items being returned must be in new condition, never
assembled, used or played with, in the original box and with the
manufacturers packaging or a restocking fee of 20% will apply. If
there are damaged or missing parts upon receipt of your order, the
manufacturer will send the replacement part(s) or item(s) at no
additional cost. Please contact us and we will promptly assist you.
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