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There are several shipping options that you may choose during checkout.

FREE GROUND (4-5 BUS. DAYS) SHIPPING To USA (48 Continental States)

Enjoy free shipping on almost every item throughout the store. If the items in your order which qualify for 'Free Shipping' total $69 or more , your order ships FREE to the lower 48 US States!
  • FedEx/UPS 2 Day - price calculated at checkout
  • FedEx/UPS 3 Day - price calculated at checkout

**Shipping to Canada, Hawaii and Alaska will be computed at checkout based upon live rates.

International Shipping

Please contact us for additional information and a customized quote to ship to a foreign destination. Not all countries are allowed to be shipped to internationally. Prices range from $90 - $150. Helmets are much less and more affordable.

How do I pay tax and duty? How much tax and duty will I need to pay?
Duties and taxes are determined by your home country. Please contact your local customs office for more information. You will have to pay duties and taxes separately.

RETURNS

BalanceBikeOutlet.com will not accept unauthorized returns, please contact BalanceBikeOutlet.com to obtain a return authorization number. If you are not completely satisfied with your purchase from BalanceBikeOutlet.com, you may return your item(s) within 30 days of receipt. Customers are responsible for all return shipping costs and products purchased with our free shipping offer will be credited less our original shipping cost.

All items being returned must be in new condition, never assembled, used or played with, in the original box and with the manufacturers packaging or a restocking fee of 20% will apply. If there are damaged or missing parts upon receipt of your order, the manufacturer will send the replacement part(s) or item(s) at no additional cost. Please contact us and we will promptly assist you.